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Stone Payton, The Desai Group These first two weeks of 2009 have
been a period of renewal for the Payton family. We've cleaned out both the garage
and the basement, finally let those orphaned socks go, and even reorganized the
pantry in anticipation of preparing healthier meals. We've fielded calls
from a ½ dozen agencies in search of clothing we no longer need or want,
and proudly met their requests with enough to outfit several families. I've made
several trips to Goodwill, and pushed Waste Management's tolerance to the absolute
edge on just how much trash they're willing to pick up from one customer on any
given Wednesday. Everyone here is "toeing the line" as my wife repeatedly
instructs . . . "Find A Place For This (Right Now), Or TRASH it." I
mention it because: As I learn more and more from the world's most innovative
organizations, I'm seeing one particular discipline surface over and over. Without
exception, these truly innovative organizations (and the people who lead them)
diligently monitor their innovation efforts for ROI. This pattern is so
pervasive and taken so seriously by every executive and expert I've spoken with
in the last several weeks, that I'm quite comfortable in publishing yet another
one of those "Stone Declarations" . . . Innovation:
Track It Or Trash It ! ROI on Innovation consistently outperforms ROI
from virtually any other strategy. In fact, much ROI typically attributed to efforts
like quality initiatives, cost-cutting, change projects, mergers & acquisitions,
and all those "re's" (re-branding, re-tooling, restructuring, reengineering,
org. redesign, etc.) only shows up in the first place when these efforts are coupled
with genuine Innovation. Conversely, when these efforts fail to produce
intended business results (most research indicates this happens well over 70%
of the time), it's usually because they were planned and executed without
the benefit of any appreciable Innovation. WHY then, do so many CEOs
and their senior teams seem to resonate with (and be prepared to invest in) these
strategies more than -- or in the absence of -- an enterprise-wide Innovation
Mandate and the infrastructure required to execute it? If this is happening
in your organization, then I'd bet my best pair of boots that one or both of the
following is also true: 1. Innovation (if present at all) is not
directly tied to your business strategy. 2. Innovation is not being
valuated, TRACKED, and reported. Recognize Reality: Innovation
efforts cost money and other resources -- so do coffee filters, staplers, desk
chairs, computers, and all of the initiatives described above. Equally
True: Each can and should create value for the organization -- above and beyond
the original investment. But the only way you can know this is happening (and
prove it) is if you TRACK it in the first place. Bottom Line:
Don't be afraid to assign costs to your innovation efforts -- capture this, and
make sure your leadership knows what they have invested in Innovation. Track
the value your innovation efforts are producing . . . and let your leadership
know about it. Yeah I know, sounds simple . . . Most good ideas are -- and this
simple discipline (Valuate, Track, Report) works -- every time. Top
performers in every arena do it. It's the best way - perhaps the only practical
way to: manage money, lose weight, advance your career, manage change, improve
your tennis game . . . accomplish any worthwhile goal. And I guarantee you
it's the best way to start getting your leadership genuinely engaged and properly
contributing to Innovation for your organization. ____________________________________________ To
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