Five Ways to Help Your Team Find and Keep More Customers

Researchers have discovered that in any organization, only about one fourth of employees are fully "engaged" in their work. Slightly over half are not engaged and just show up. Worse, as much as 15% are "actively disengaged," and sabotage the success of the enterprise.

When we gather on May 20th at the Georgian Club, I will reveal five characteristics found in what I call "trusting workplaces," which provide the foundation to grow more fully engaged employees. Engaged employees find and keep customers by creating value for them.

The Law of Psychological Reciprocity was championed by Ron Willingham, author, thought leader and founder of Integrity Solutions. Based on principles and fundamental truths, this Law will revolutionize your business when you apply it (or reinforce it) as part of your corporate values.

I shared these ideas with a group of business owners a few months ago, and within 24 hours, 20% of them contacted me saying that one or more of the principles they learned had already helped them in their businesses.

You will also learn:

• What the experts say about what it takes to build employee trust, which in turn builds customer value and customer loyalty.
  
• Principles that are the "how-to" of "psychological reciprocity," which opens doors with new customers.
  
• Some fascinating biological research that shows why "psychological reciprocity" actually works.
  
• Why you, the business owner or senior executive, are the catalyst for creating the environment to get and keep more customers.

I will also be giving away copies of two excellent books on getting and keeping loyal customers, The People Principle, and Integrity Service, both authored by Ron Willingham.

About GrowthANSWERS: Operating as a membership of business development specialists, each member provides a finite service to the business community. Together, GrowthANSWERS provides infinite growth solutions delivered cohesively by a common framework. One source, multiple resources, one contact for the answers you need to build a sustainable growth enterprise: www.growthanswers.com or 770-552-6028.

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